How we handle security at Aptuitiv

We care a lot about security with Aptuitiv. You entrust your website to us, and we take the following measures to ensure security.

Data Center Security, Availability, and Disaster Recovery

  • Aptuitiv leverages Amazon Web Services (AWS), a leading data center provider, to house our physical infrastructure.  
  • AWS utilizes a variety of security equipment, techniques, and procedures designed to control, monitor, and record access to their facilities.
  • Our infrastructure is designed to protect against and mitigate the effects of DDoS attacks.    

Access Control

  • Remote access to the servers requires a secure VPN connection and two-factor authentication. We also limit administrative access to our environment to specific IP addresses.
  • We follow the policy that all administrative users have limited access and can only assume additional permissions with proper authorization via two-factor authentication.
  • Strong passwords are required, and passwords must be rotated regularly.

Application Level Security

  • Aptuitiv hashes passwords for user accounts. No one, including us, can view the raw password.
  • SSL certificates are provided for client websites.
  • Web Application Firewall (WAF) technology is used to protect access to our systems.
  • Customers can customize user permissions to access their website administration.
  • Best practices are enforced during software development to prevent security vulnerabilities.

Backup and Restore

  • Databases are backed up daily and retained for 21 days.

Redundancies & Scaling

  • Multiple redundancies are in place for nearly all parts of the server environment.

Monitoring and Alerts

  • Different automated monitoring tools are used to detect issues.

Patches and Updates

  • AWS conducts centralized patch management regularly for security-related updates. Our team also applies regular patches to keep servers up to date.
  • All changes are tested in a staging environment before going into production. 

See the AWS Security Whitepaper for more information about Amazon's role in security.

Amazon Web Services Security Compliance